Provides employee counseling and fosters treatment team concept between professional and non-professional staff. Ensures new hire and ongoing staff training and development. Performs interviewing, hiring, promotion, discipline, and termination of Center staff in consultation with Human Resources and Center Operations Leadership as necessary.Responsible for ensuring that the Center is meeting the standards of Nova’s compliance, infection control and risk & safety programs.Recommends and implements improvements to achieve highest utilization of Center services, equipment, and staff. Directs, monitors, and reviews all Center activities and is responsible to enforce security, safety, emergency preparedness, hazardous materials/waste, infection control and facility cleanliness policies and processes.Maintains meeting agendas/minutes to document topics discussed, identified action plans and outcomes. Develops agendas for, schedules and conducts regular Center team meetings and joint meetings with Professional staff.Directly supervises and manages a staff of 3-5 clinic operations team members. Proficient in, follows and enforces all Company policies, procedures, and initiatives.Recognizes and celebrates successes related to the CPTG. Develops actions plans for areas of opportunity for improvement in CPTG. Regularly reviews Center performance against the Center Performance Team Goals (“CPTG”).Takes initiative and exercises independent judgment, decision-making and problem-solving skills to ensure successful operation of Center. Works effectively with providers, staff, patients, clients, and external agencies to ensure delivery of high quality and consistent health care services. Uses skills in planning, organizing, and directing daily Center activities and workflow. Responsible for management, supervision, development, and performance of Center staff. The Center Manager is responsible and accountable for all aspects of Center operations.
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